As one of Europe’s most successful online retailers, we take customer service and customer satisfaction very serious. Our office on Plaza Cataluña in Barcelona is there to provide great customer service across the globe for our three stores 24MX, XLMOTO and Sledstore.

The customer service team has the critical task of supporting Pierce customers. Our customers not only expect great products at the best prices, they have come to know us as friendly motorcycle experts who love to help people who enjoy riding.

We are passionate about riding motorcycles and have an exciting program for employees who want to learn to ride or get more involved in the motor sport. Check out our career opportunities in Spain!

Our Teams in Spain

Marketing
Marketing
Stockholm, Szczecin & Barcelona
Läs mer
Marketing
Marketing
Stockholm, Szczecin & Barcelona

The Sales & Marketing team drives Pierce growth agenda in close collaboration with the Offering team. We build brands, customer relationship programs, drive world class e-commerce sales and develops world class user experiences.

Offering
Offering
Stockholm & Szczecin
Läs mer
Offering
Offering
Stockholm & Szczecin

The Category & Sourcing team deliver the assortment mix to be able to drive growth together with the Marketing & Sales team. We build relations with the brands, develop our own product portfolio and ensure we’re the one-stop-shop for our customers.

People
People
Stockholm, Barcelona & Szczecin
Läs mer
People
People
Stockholm, Barcelona & Szczecin

In People Management we support the business units as business partners, leading the attraction of our employer brand and employee life cycle.

Customer Care
Customer Care
Stockholm & Barcelona
Läs mer
Customer Care
Customer Care
Stockholm & Barcelona

A key component in Pierce’s localization strategy is to offer customer service in local languages. The customer service organization is divided into first line of contact, back office specialists and dedicated translators.